MEET OUR THERAPISTS

In Person availability in Toledo, Ohio and virtual in all of Ohio!

If you are located in Michigan and wonder if you can work with us contact us by email!

Initial Contact:
When you reach out to schedule an appointment, Sidney, our warm and welcoming office manager, will review your request. If more information is needed, she’ll follow up with you quickly. Not sure which therapist is the right fit? Sidney is great at helping match you with someone who aligns with your needs and schedule.

Intake Documents:
Once you’ve been paired with a therapist, Sidney will email you a link to complete your intake documents online through our secure client portal—super simple, no printing required!

Insurance Benefits:
After your intake forms are submitted, Sidney will verify your insurance benefits and give you an estimate of your out-of-pocket cost per session after billing.

We work with most major insurance plans, including:

  • Aetna / Meritain

  • BlueCross BlueShield / Carelon / Anthem

  • Caresource

  • Cigna / Evernorth

  • Frontpath / Ohio Benefits Administration

  • Medical Mutual

  • Paramount

  • United Healthcare / Optum / United Behavioral Healthcare

  • Various EAP plans

We also accept select Ohio Medicaid managed care plans, including:

  • Aetna Medicaid / Aetna Ohio Rise

  • Anthem Medicaid

  • Buckeye Medicaid

  • Caresource Medicaid

  • United Healthcare Medicaid

Initial Appointment:
Once everything is ready, your therapist will reach out to schedule or confirm your first appointment. If you’d like, you can also request a free 15-minute consultation before your first session.

At Benevolent, we’re here to support you every step of the way. We know starting therapy with someone new can feel intimidating, and our goal is to make this process as smooth, comfortable, and welcoming as possible.

What it’s like to work with us at Benevolent…